The Luxera Guarantee
At Luxera Shop, we stand behind the quality and excellence of our products. We understand that every purchase you make is a choice, and we want you feel confident and satisfied with your decision. That's why we introduce "The Luxera Guarantee"- our commitment to your absolute satisfaction.
If you're not completely satisfied with your Luxera product, we want to make it right. We offer a hassle-free refund for any Luxera Shop product that does not meet your expectations.
No Questions Asked
We believe in the simplicity of customer satisfaction. If, for any reason, you are not delighted with your purchase, we won't make you jump through hoops. Our "No Questions Asked" policy means you can receive a refund without having to explain your decision.
How to Initiate a Refund
1. Contact Us: Reach out to our dedicated customer support team via e-mail within sixty (60) days of item receipt
2. Refund Process: Once you've contacted us, we'll promptly process your refund. Expect the funds to be returned to your original payment method.
Our Commitment to Quality
Luxera Shop is committed to creating products that enhance your experience and comfort. We take pride in our craftsmanship and attention to detail. If our product falls short of your expectations, please let us know and we would love to have the opportunity to make it right